Privacy Policy

Effective Date: July 7, 2026

Quantum Innovation Labs (“Quantum Innovation Labs,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://quantuminnovationlabs.com, purchase products, contact us, or otherwise interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

Name
Billing address
Shipping address
Email address
Telephone number
Company name (if applicable)
Order history
Customer service communications

Payment Information

Payments are processed securely through trusted third-party payment providers. We do not store complete credit card numbers on our servers.

Payment providers may include:

Stripe
PayPal
Amazon Pay
Other secure payment processors

Please review the privacy policies of these providers for information regarding their privacy practices.

Automatically Collected Information

When you visit our website, we may automatically collect information such as:

IP address
Browser type
Device information
Operating system
Pages viewed
Time spent on pages
Referral source
Purchase activity
Cookies and similar technologies

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Ship products
Process payments
Provide customer support
Process refunds and returns
Prevent fraud
Improve our website and customer experience
Respond to inquiries
Send order confirmations and shipping updates
Send promotional communications where permitted by law
Maintain website security
Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember shopping cart contents
Keep users logged in
Store website preferences
Analyze website traffic
Improve website performance
Support advertising campaigns
Enhance the customer experience

You may disable cookies through your browser settings; however, certain website features may not function properly.

4. Analytics and Advertising

We may use third-party services including:

Google Analytics
Google Ads
Meta (Facebook) Pixel
Microsoft Advertising
WooCommerce Analytics
Other marketing and analytics providers

These services may use cookies and similar technologies to understand how visitors interact with our website.

5. Email Communications

If you provide your email address, we may send:

Order confirmations
Shipping notifications
Customer support responses
Product updates
Promotional offers (where you have provided consent)
Educational content

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in those emails. Transactional emails relating to your orders may still be sent.

6. How We Share Information

We do not sell your personal information.

We may share information with trusted service providers, including:

Payment processors
Shipping carriers
Website hosting providers
Email service providers
Customer support platforms
Fraud prevention providers
Analytics providers

These providers receive only the information necessary to perform services on our behalf.

We may also disclose information if required by law or to protect our legal rights.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. While we strive to protect your information, no method of electronic transmission or storage is completely secure.

8. Data Retention

We retain personal information only for as long as necessary to:

Fulfill orders
Comply with legal obligations
Resolve disputes
Enforce agreements
Maintain accounting records
Improve customer service

When no longer needed, information is securely deleted or anonymized where appropriate.

9. Your Privacy Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion
Request a copy of your information
Object to certain processing
Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

10. California Privacy Rights

California residents may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to know what personal information we collect, request deletion, correct inaccurate information, and receive a copy of their personal information.

Quantum Innovation Labs does not sell personal information.

11. International Visitors

Our website is operated from the United States. If you access our website from outside the United States, your information may be transferred to and processed in the United States.

12. Children’s Privacy

Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.

13. Research Products

Certain products offered by Quantum Innovation Labs are intended solely for laboratory or research purposes. Any information collected during the purchase of research products is handled in accordance with this Privacy Policy.

14. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

15. SMS Terms and Conditions / Privacy Policy

Quantum Innovation Labs respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data.

Data Collection: We will collect your name, E mail address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.
Data Usage: We use your data solely for sending Informational.
Data Security: We protect your data with secure storage measures to prevent unauthorized access.
Data Retention: We retain your information if you are subscribed to our SMS service. You may request deletion at any time.
MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
Messages are recurring, and message frequency varies.
Contact Quantum Innovation Labs at (945) 235-2886 or jeremyd@quantuminnovationlabs.com for HELP or to STOP receiving messages.
Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to jeremyd@quantuminnovationlabs.com or (945) 235-2886. After unsubscribing you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours. You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.
Carrier Non-Liability: Carriers are not liable for any delayed or undelivered messages.
Non-Sharing Clause: Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or affiliates. Information sharing to subcontractors in support services, such as customer service providers, is permitted.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Effective Date. Continued use of our website constitutes acceptance of any updated Privacy Policy.

17. Contact Us

Quantum Innovation Labs

4402 Action Street

Garland, TX 75042

United States

Phone: (945) 235-2886

Email: support@quantuminnovationlabs.com

Website: https://quantuminnovationlabs.com